Recruitment
MySolution integration with Feedback Analytics: feedback that makes placements, relationships, and quality actionable
Feedback Analytics captures structured feedback and turns it into insight and follow-up. MySolution is the recruitment platform where agencies manage candidates, assignments, and client relationships. Connecting both ties measurements to the same journeys and accounts as in MySolution, so recruiters, staffing teams, and account managers match faster and see sooner where placements strain, which clients need attention, and where worker or candidate satisfaction drops. Feedback, insight, action, beside your core recruitment and staffing system.
Why this integration
Staffing runs on relationships, pace, and placement quality. Without structured feedback much stays implicit while MySolution shows journey and assignment status.
Connecting Feedback Analytics to MySolution records surfaces signals where teams already work. MySolution leads recruitment and placement; Feedback Analytics remains where feedback is captured, analyzed, and turned into follow-up and improvement.
What you can do with Feedback Analytics + MySolution
Feedback Analytics supplies trusted feedback and logic; MySolution supplies candidate, assignment, and client context so responses map to placements and relationships.
| Tie feedback to candidates and clients | Link answers to candidates and hirers, for a full view of experience on both sides of the placement. |
|---|---|
| Measure placement quality | Satisfaction after start, extension, or end of assignment; compare what works and what does not. |
| Spot churn and dissatisfaction sooner | Catch declining scores or recurring themes before they hit revenue, reputation, or contracts. |
| Improve processes | Analyze friction by step, source, or branch, and steer with data, not only anecdotes. |
| Automate follow-up | Trigger alerts, tasks, or workflows at thresholds toward consultant, account, or quality. |
| Technical shape | API, webhooks, and recruitment integration tailored to your MySolution landscape. |
Practical use cases
- Candidate: pulse after intake, offer, or first day on assignment.
- Client: satisfaction after worker start or contract milestone.
- Account management: periodic client feedback beside revenue and SLAs.
- Quality: escalation on repeated negative signals for the same client or role.
- Worker experience: surveys at milestones to understand attrition.
Who it is for
Recruiters and consultants steering on experience beside KPIs. Staffing and temp teams proving placement quality to clients. Agencies linking worker and candidate satisfaction to accounts. Account managers managing relationships on facts, not only conversations.
How the connection works
Define surveys, logic, dashboards, and webhooks or API access in Feedback Analytics.
Map identifiers and events from MySolution, candidates, assignments, clients, so each response is traceable under GDPR and internal staffing rules. Align fields, consent, and retention with HR, legal, and IT. Feedback Analytics stays where feedback is captured and turned into action; MySolution stays where recruitment and placement live.
Why Feedback Analytics as the central feedback layer?
Feedback Analytics is more than a survey tool: collection through action with flows and action lists.
One definition and follow-up before numbers hit account reviews, without every branch running its own spreadsheet.
Request a demo to align your first use case and field mapping with recruitment, staffing, and account management.
FAQ
Does MySolution replace Feedback Analytics?
No. MySolution is your recruitment platform; Feedback Analytics is where feedback is captured and turned into follow-up.
What about GDPR and candidate or client data?
Align questions, timing, fields, and retention with your privacy notice. Separate candidate and client data where policy requires.
Can we compare quality by account or branch?
Yes if policy and legal allow. Technically it depends on which identifiers you map and export.
API only or also webhooks?
Many teams combine API, webhooks, and middleware, choose what is stable and auditable.
