1
After onboarding
Measure the first 90 days for new hires.
HR & EMPLOYEE SATISFACTION
Reduce turnover and increase engagement with structured eNPS measurement
Measure employee satisfaction automatically at the moments that matter: onboarding, performance review and exit. Fully integrated with your HRIS.
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HR feedback flow
- After onboarding
- After probation
- Pulse surveys
- Performance review
- eNPS measurement
- Exit interview
Connects with HRIS, ATS, and internal comms tools
Average impact at HR departments after 6 months
−31%
voluntary turnover
Average after 6 months of active eNPS measurement
+24pt
eNPS increase
Average improvement after implementation
58%
response rate
With event-driven delivery after HR touchpoint
2.8×
faster detection
From satisfaction drop to HR action
What is eNPS measurement for HR departments?
eNPS measurement for HR is the systematic tracking of employee satisfaction at critical moments in the employee journey: after onboarding, during performance reviews and at exit. This reduces voluntary turnover, increases engagement and gives HR concrete priorities.
Voluntary turnover costs organisations an average of 6–9 months' salary per departing employee. Yet most HR departments still measure employee satisfaction through annual surveys that arrive too late and offer too few actionable insights.
Feedback Analytics enables continuous measurement. Surveys are triggered automatically based on HR events: hire date, end of probation, performance review or exit. The right question at the right moment, fully automated via HRIS integration.
Organisations that systematically measure eNPS per department and manager see an average of 31% less voluntary turnover and significantly higher employee engagement. Employees who feel heard perform better and stay longer.
Measure feedback at the moments that matter
Automatically activate the right feedback flow while the experience is still fresh.
2
After probation
Flag fit and expectations early.
3
Pulse surveys
Track engagement with short recurring surveys.
4
Performance review
Connect feedback to development conversations.
5
eNPS measurement
Benchmark employee satisfaction by team.
6
Exit interview
Understand why people leave and improve retention.
Connect with your HR systems
Feedback Analytics connects to your existing stack via direct integrations, API, or webhooks.
AFAS
Direct HRIS integration via datatable
Visma Raet
Automatic employee import
Personio
Event-driven surveys via API
Why HR teams choose Feedback Analytics
Less voluntary turnover
Detect dissatisfaction early and intervene before an employee decides to leave.
Higher eNPS per department
Understand which teams thrive and which require structural attention.
Better onboarding outcomes
Optimise the onboarding process based on direct feedback from new employees.
Also relevant for other teams
Frequently asked questions
Can we measure employee satisfaction per department and manager?
Yes. You segment results by department, team, manager, location or job group. This identifies exactly where satisfaction lags and which managers or teams consistently score higher or lower. All data is available in real time in the dashboard.
How do we measure the impact of HR interventions?
By measuring before and after an intervention (such as a new onboarding programme, leadership training or a change in employment conditions), you directly see the effect on employee satisfaction and NPS. Cohort comparisons make the impact visible.
Does Feedback Analytics work with our HRIS or ATS?
Yes. Via the datatable connection or REST API you import employee data from any HRIS or ATS. Surveys are automatically triggered based on HR events: hire date, end of probation, performance review or exit.
How do we ensure anonymity in employee surveys?
You choose per survey whether results are anonymous or traceable. With anonymous surveys, individual responses are not linked to employee profiles. Minimum group sizes prevent small teams from being identifiable. This significantly increases the honesty of responses.
Can we automate pulse surveys?
Yes. Set a fixed frequency (weekly, monthly or quarterly) and Feedback Analytics automatically sends the pulse survey to the right employees at the right time. No manual action required.
Ready to turn customer feedback into growth?
Start free with Feedback Analytics or book a demo to see which flows fit your industry.
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