Webhooks
Webhooks send an HTTP request to your URL when events occur (e.g. new form response), so other systems can react in real time.
What you will see
Where supported, Settings or Integrations has Webhooks. Add an endpoint URL and select events.
Each event sends a POST with a payload (e.g. response id, form id, answers).
Your endpoint should return 2xx; otherwise retries may occur.
How to set it up
1. Open the webhook section (Settings or Integrations).
2. Add a webhook and enter your HTTPS endpoint URL.
3. Select events (e.g. response.submitted). Save.
4. Test with a test event; return 200 OK quickly.
Tips
Use HTTPS and verify requests are from Feedback Analytics (signature or token).
Process payload asynchronously and return 200 fast to avoid timeouts.
Common issues
Webhook not called: check URL is reachable from the internet and events are selected.
Timeout or error: respond with 2xx within a few seconds.
FAQ
Next step
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